Skills & Competencies for Retail Store Manager Assistant

Retail Store Manager Assistant job profile

Book a Demo and Receive a Sample Job Profile

JOB SUMMARY for Retail Store Manager Assistant

Assists the store manager with day-to-day operations of a retail store.

JOB RESPONSIBILITIES for Retail Store Manager Assistant

Ensures customer needs are met, complaints are resolved, and service is quick and efficient.

Retail Store Manager Assistant SALARY RANGE

BASE 50%
$50,401
TOTAL 50%
$51,719
Job Level
M01
Job Code
SM15000296
Education/Degree
High School Diploma or Technical Certificate
Reports To
Retail Store Manager

Retail Store Manager Assistant Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Retail Store Manager Assistant skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
BOOK A DEMO

8 hard skills or competencies (industry competencies) for Retail Store Manager Assistant

1 Industry Competency – Retail Industry
Proficiency Level -2
Skill definition-Applying comprehensive knowledge of retail principles, inventory management, pricing strategies, and consumer behavior to effectively manage and operate retail businesses.
Level 1 Behaviors
(General Familiarity)
Identifies and explains the characteristics and key features of various retail business models.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Gathers and compiles data about key competitors for a specific of product.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Deploys inventory management strategies to ensure product availability and minimize disruptions.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Leads the implementation of omnichannel retailing to ensure seamless and consistent brand experience for customers.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Expands market presence through the strategic utilization of cutting-edge technologies, such as online platforms.
See 4 More Skill Behaviors
2 Industry Competency – Merchandising
Proficiency Level -2
Skill definition-Strategically planning, executing, and managing product merchandising, pricing, and promotions to increase customer engagement and maximize revenue.
Level 1 Behaviors
(General Familiarity)
Discusses the use and importance of web analytics for improving online merchandising strategies.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Documents and reports to management identified merchandise stock discrepancies, damage, or other issues.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Uses advanced inventory management tools to monitor and optimize the stock levels of products.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Leads the planning and execution of merchandise promotional activities to drive sales and generate revenue.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops and publishes advanced research on innovative merchandising techniques, strategies, and theories.
See 4 More Skill Behaviors
3 Retail Store Manager Assistant - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Store Manager Assistant
Proficiency Level - 4
5 Competency for - Retail Store Manager Assistant
Proficiency Level - 5

3 general skills or competencies (Job family competencies) for Retail Store Manager Assistant

1 Job Family Competencies – Compliance Management
Proficiency Level -2
Skill definition-Developing and managing compliance tools and processes to ensure employees and operations adhered to laws, regulations, and requirements.
Level 1 Behaviors
(General Familiarity)
Discusses the role and importance of regulatory compliance in the organization.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Gathers reports related to analyses and recommendations for compliance management.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Implements revenue cycle management policies to ensure compliance throughout the financial process.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Engages investors to ensure compliance with financial management standards and company expectations.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops financial policies to ensure compliance with internal regulations and industry best practices.
See 4 More Skill Behaviors
2 Job Family Competencies – Promotion
Proficiency Level -2
Skill definition-Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Level 1 Behaviors
(General Familiarity)
Explains the principles of promotion and its importance to the marketing efforts.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Logs schedules for promotions in target accounts.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Helps senior management in developing promotional plans based on the product or service features.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Leads the execution of promotional initiatives in accordance with the key metrics.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops effective and innovative strategies for project promotion.
See 4 More Skill Behaviors
3 Retail Store Manager Assistant - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Store Manager Assistant
Proficiency Level - 4
5 Competency for - Retail Store Manager Assistant
Proficiency Level - 5

10 soft skills or competencies (core competencies) for Retail Store Manager Assistant

1 Core Competencies – Financial Acumen
Proficiency Level -2
Skill definition-Obtaining financial information and applying financial understanding to foster sound judgment and correct business decisions.
Level 1 Behaviors
(General Familiarity)
Identifies basic approaches used to earn profits and increase profitability.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Collects and analyzes financial data to evaluate an organization's financial performance.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Maintains adequate cash flow following established regulations.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Forecasts the financial impact of business decisions to determine our business's financial results.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Designs data-gathering procedures to streamline the collection of financial information within our business.
See 4 More Skill Behaviors
2 Core Competencies – Budgeting
Proficiency Level -1
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the different purposes and uses of our organization's budgets.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Gathers financial data to help support management in budgeting analysis and forecasting.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Prepares and reviews the annual budgeting process to ensure effective and efficient budgeting.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Monitors budgeting processes to ensure adherence to our organization's financial practices and standards.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes operating procedures to guide the consistency and repeatability of our budgeting processes.
See 4 More Skill Behaviors
3 Retail Store Manager Assistant - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Store Manager Assistant
Proficiency Level - 4
5 Competency for - Retail Store Manager Assistant
Proficiency Level - 5

Summary of Retail Store Manager Assistant skills and competencies

There are 8 hard skills for Retail Store Manager Assistant, Retail Industry, Merchandising, Retail Operations, etc.
3 general skills for Retail Store Manager Assistant, Compliance Management, Promotion, Inventory Management.
10 soft skills for Retail Store Manager Assistant, Financial Acumen, Budgeting, Planning and Organizing, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Retail Store Manager Assistant, he or she needs to be proficient in Financial Acumen, be proficient in Budgeting, and be proficient in Planning and Organizing.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.